Qatar Tourism Circular No. 15/2022
Instructions on mandatory passing Qatar Tourism's Service Excellence in-person training for customer-facing tourism professionals
Dear Managers of Hotel Facilities,
Dear Managers of Tourist Facilities,
In reference to Article 3 of the Qatar Emiri Decision No.15/2021 regarding the establishment of Qatar Tourism, which is tasked to work on enhancing the tourism experience in the State of Qatar and follow up on its development in legal and regulatory aspects.
In reference to Article 25 of Qatar Law No. 20/2018, on the Regulation of Tourism, which stipulates that Qatar Tourism Chairman issue a manual on the technical and administrative requirements and specifications that shall be met by employees working at hotel and tourist facilities.
In reference to Item No. (9) of Article 13 of Qatar Law No. 20/2018, on the Regulation of Tourism, which stipulates adherence to the instructions issued by Qatar Tourism in joint coordination with the competent authorities in the State regarding work controls of the tourist activities, hotel or tourist facilities or tourist festivals and events.