The terms used by the Standards and Guidelines, and their definitions are as follows:

• “SHALL” - The associated definition is an absolute requirement of this specification

• “SHOULD” - Indicates a recommended practice

• “MAY”- Indicates that an item is truly optional

“e-Accessibility” is a measure of the extent to which a product or service can be used by a person with a disability as effectively as it can be used by a person without that disability for purposes of accessing or using ICT related products or services.

“e-Accessibility Policy” refers to Qatar’s e-Accessibility Policy available at https://www.mcit.gov.qa/sites/default/files/qatar_eaccessibility_policy_en_v4.pdf.

“e-Authentication Framework” refers to Qatar’s e-Authentication Framework available at https://www.qcert.org/sites/default/files/public/documents/cscsps_qatar_eauthentication_framework_eng_v1.2.pdf.

“Qatar Digital Government 2020 Strategy” refers to Qatar’s Digital Government Strategy for the year 2020 available at https://www.mcit.gov.qa/ar/legislations-and-policies/strategies/all.

“e-Participation” as defined by the United Nations Department of Economic and Social Affairs is the process of engaging citizens through ICTs in policy and decision-making in order to make it participatory, inclusive, and deliberative.

“e-Participation Policy” refers to Qatar’s e-Participation Policy available at https://www.mcit.gov.qa/ar/legislations-and-policies/policies/all.