E-Commerce Guidelines – Technology

1 - Introduction

1.1 - Background

E-commerce (Electronic Commerce) is becoming more of a business imperative than ever before as consumer awareness and expectations evolve. The proliferation of high-speed broadband and the availability of a sophisticated Internet infrastructure and Web-enabled mobile devices present increased economic opportunities for government, businesses, and individuals that could have profound impact on how future business-to-business (B2B) and business-to-consumer (B2C) commerce is conducted.

When it comes to good e-Commerce practices, technology is the key. It plays a vital role in all aspects of implementing an efficient e-Commerce system and value chain. By keeping up to date with the latest technology-related best practices for your business, you can enhance security, and drive efficiency and sales, ensuring an improved customer experience.

1.2 - E-Commerce

E-Commerce is the direction of business activity when the process of providing customers with goods or services is done by means of electronic devices and the Internet. This sort of communication and finalization of sales adds some new aspects to data management, sales channels, advertising, presenting goods and services and moreover — enabling full cycle of commerce operations, including payments, delivery and refunds.

1.3 - Key Stakeholders