Qatar Financial Markets Authority Board Decision No. 6/2009
Rules and Procedures of Complaints
These rules and procedures define the general scopes and contains specific guidelines for persons to lodge complaints when subject to a material damage caused by a conduct or act of others or resulting from their failure to fulfill any certain mission they were entrusted with, within the scope of activities and functions regulated and subject to the jurisdiction of Qatar Financial Markets Authority “ the Authority”.
These rules and procedures describes as well the principles adopted to deal, study and make research about the complaints, and to prepare the final report and recommendations thereon.
Chapter 1 - Rules
Article 1 - The Complainant
Whoever considers himself subject to a material damage caused by the conduct or act of others or resulting from their failure to fulfill any certain mission they were entrusted with shall have the right to lodge a complaint in this regard.
Whoever observes any behavior or conduct done by others that violates the applicable legislation, and that may cause him or others damage shall be entitled to lodge a complaint in this regard.