Regulation on the Quality of Retail Public Telecommunications Services
CRACA/2023/27/03
Part I - General Provisions
Article 1 - Definitions and Interpretation
1.1. Unless otherwise expressly defined in this Regulation or the context in which they are used requires otherwise, the terms listed below shall have the corresponding meanings:
A Measurements Means QoS measurements collected from administration systems (such as ordering system or other information systems).
Access Connection Means a Connection from a Local Switch to a User Network Interface.
Access Network Means the elements of a Telecommunications Network that connect a Local Switch to a User Network Interface
Active Connection Means a Connection that has registered an activity in the previous three months.
Annual QoS Compliance Report Means the annual QoS compliance report to be delivered by Licensees to the CRA in accordance with Article 9 of this Regulation.
Audit Report Means a report as described in 15.6.
Compensation Scheme Means the scheme described in Article 13 of this Regulation under which a Licensee must propose a compensation to End-Users for specific failures which has been preapproved by the CRA.