1- What is the definition of the platform?

It is an electronic platform through which citizens, expatriates and establishments can file a complaint against entities subject to the provisions of Qatar Labour Qatar Law No. 14/2004 and the Domestic Workers Law promulgated by Qatar Law No. 15/2017 or the entities that the Ministry of Administrative Development, Labour and Social Affairs regulates their business.

2- What are the internet browsers that the platform operates through?

The application works well on all modern browsers like Chrome, Safari and Microsoft Edge.

3- Is it possible to access the platform through smart phones?

The design of the platform allows the user to access and use it through smart phones.

4- What services are available through the platform?

Through the platform, the user can file a complaint or report a violation, follow up on complaints and also review his personal data as it is registered in the Ministry's database, and he can also update his contact data from a mobile number and an email.

5- What types of complaints are available for a user to submit?