Oman Telecommunications Regulatory Authority Decision No. 1152/2/30/2025-8
On the Issuance of the Billing Systems Regulation
Pursuant to the Telecommunications Regulatory Act promulgated by Oman Sultani Decree No. 30/2002; and
The Implementing Regulation of the Telecommunications Regulatory Act issued by Oman Ministerial Decision No. 144/2008; and
Based on the public interest requirements;
The following has been decided:
Billing Systems Regulation
Chapter 1 - Definitions and General Provisions
Article 1
In application of the provisions of this Regulation, the terms and expressions that appear herein shall have the same meaning stipulated in the Telecommunications Regulatory Act and its Implementing Regulation, and the following terms and expressions shall have the meaning assigned against each, unless the context requires otherwise:
Billing Process:
The comprehensive process that starts with measuring service usage and ends with determining the amount due.
Billing Systems:
A set of programmes used to manage and implement the Billing Process in an integrated manner.
Billing Procedures:
The steps or processes followed to ensure that bills are issued in a proper and reliable manner.
Related Systems:
The systems related to the Billing Systems, such as the customer relationship management system and the network management systems.
Substantial Modifications: