Policy and Procedure of Effective Communication of Verbal Orders and Read Back Verification

Al Masarra Hospital

Acronyms:

AMRH

Al Masarra Hospital

P&P

Policy and Procedure

SOP

Standard Operating Procedure

Vers.

Version number

1 - Introduction

Verbal orders are common communication tools between health practitioners with aim for timely decision and intervention. However, these orders have an error potential due to many factors. Although they cannot be totally stopped, verbal orders can be minimized and used properly.