Oman Ministry of Health Circular No. 70/2025
Survey on Customers Satisfaction with the Services Provided by the Pharmacies
To: All Private Pharmacies.
Subject: Survey on Customers Satisfaction with the services provided by the Pharmacies.
After Compliments,
In our commitment to improve pharmaceutical services & ensuring quality, as well as achieving the highest levels of satisfaction among service recipients, this is to inform you that a survey has been prepared (attached) to evaluate the quality of services provided by private pharmacies.
We kindly request you to prominently display the enclosed survey in order to enable service recipients to easily scan the barcode and access the survey to provide their feedback and comments. Kindly note that this survey is valid from the date of this circular until May 31, 2025.
Your cooperation in this matter is greatly appreciated
A questionnaire on the level of satisfaction of the service received From community pharmacies.
In our continuous efforts to improve the services provided by public pharmacies and achieve quality assurance requirements, we kindly request your participation in the following survey.
This survey is designed to assess the satisfaction of service recipients.
