Incident Protocol for Suspected/Confirmed COVID-19 (Based on Case Definition)

Aftermath

In some cases the media may enquire about an incident. Respond with a standard message to refer them to the health authorities for information or updates. Remind residents or other affiliated persons to refrain from possibly spreading misinformation / rumours and to refer official sources for information and updates.

Never reveal the identity or profile-specific details of anyone who may be treated for Covid-19 as this may infringe on privacy rights and may violate federal laws.

Important information via dhcr.gov.ae website:

  1. DHA Guidelines for the Management of Infection Covid-19 in Health Pandemic Facilities

  2. DHCA HSE Infection Control & Preparedness Plan for COVID-19

  3. Dubai Municipality Cleaning & Disinfection Circular

  4. Dubai Municipality Food Establishment Circular

  5. Template Internal Guidelines for issuance by Entity