Standards for Urgent Care and Emergency Department Services
Version 1
Introduction
Health Regulation Sector (HRS) forms an integral part of Dubai Health Authority (DHA) and is mandated by DHA Dubai Law No. 6/2018 to undertake several functions including but not limited to:'
Developing regulation, policy, standards, guidelines to improve quality and patient safety and promote the growth and development of the health sector
Licensure and inspection of health facilities as well as healthcare professionals and ensuring compliance to best practice
Managing patient complaints and assuring patient and physician rights are upheld
Managing health advertisement and marketing of healthcare products
Governing the use of narcotics, controlled and semi-controlled medications
Strengthening health tourism and assuring ongoing growth
Assuring management of health informatics, e-health and promoting innovation
Acknowledgment
The Health Policy and Standards Department (HPSD) developed this Standard in collaboration with Subject Matter Experts. HPSD would like to acknowledge and thank these health professionals for their dedication toward improving quality and safety of healthcare services in the Emirate of Dubai.
Health Regulation Sector
Dubai Health Authority
Executive Summary