2. - Customer Operations Department Services
1 - Employment and Residency Services
1.1 - New Employee Request (Employee outside UAE)
Submit a request online on Tasheel (New Employee Request - Employment out of UAE).
Documents required:
Valid passport copy
Bank guarantee letter or undertaking form
Education certificate for managerial positions (attested copy)
Processing time: 3 working days.
Delays in issuing the entry permit may be due to the UAE Immigration process.
1.2 - Residency Service (after Entering UAE)
Documents required:
Employment/entry permit visa copy
Original passport
9 photographs
Original employment contract
Processing time:
Urgent request: 8 working days
Normal request: 15 working days
1.3 - Entry Permit Renewal
Submit a request online on Tasheel (Entry Permit Renewal).
Documents required:
Valid passport copy
Employment/entry permit visa copy
1.4 - Entry Permit Cancellation
Submit a request online on Tasheel (Termination Dubai Airport Freezone Sponsored).
Documents required:
Employment/entry permit visa copy
Letter on the company letterhead duly signed and stamped requesting cancellation of entry permit
1.5 - Employment and Residency Service (Employee inside UAE on Visit Visa)
Submit a request online on Tasheel (New Employment Request).
Documents required:
Visit visa copy (should be valid for a minimum of 2 weeks before expiry date)
Original passport
9 photographs