Lawyers must learn how to guide, influence and shape colleagues' expectations in order to help clients realise the benefits arising out of digital disruption. As stated at the AiEverything Conference in Dubai in May 2019, “some people think AI is the future. Its already here.”

The legal industry is ill-prepared for being digitally disrupted. Our clients are already digitally transforming their businesses by integrating artificial intelligence into their business processes, building networks centred around the Internet of things, using the blockchain to transact online and to interact with their customers in new and exciting ways.

For example:

• In Dubai, Cafu, a service that delivers fuel to cars on-demand uses artificial intelligence and machine-learning algorithms to forecast where to situate their fuel trucks. Customers benefit from near real-time delivery of fuel and Cafu benefits by being able to maximise the number of transactions it undertakes during peak hours.