[ON YOUR FIRM'S LETTERHEAD]

Insert name and address of the claimant's solicitors, including any reference number/name of the responsible lawyer if given in the letter of claim

Insert date

Insert your reference

insert organisation name

Insert heading

We act on behalf of insert name of the client/defendant. We acknowledge receipt of your letter of claim dated insert date sent on behalf of insert name of their client/the claimant OR your client.

Our client is taking advice from us on this matter. We anticipate providing a substantive response to your letter by insert date. OR The details of your client's claim have been referred to our client's insurers, namely insert name of insurers, for their consideration. We anticipate that you will receive a substantive response to the letter of claim by insert date.

[Further information required

In order for a full response to your letter of claim to be prepared, please provide insert further information and/or documents required by insert date.]

Yours faithfully

Insert name of solicitor's firm