Managing IT risk in the supply chain

Analysis

Every day businesses, both big and small, can fall victim to the pitfalls of managing IT procurement. We discuss here, how best to avoid making some of the more common mistakes. Joycia Young, Partner, Intellectual Property and Kellie Blyth, Associate, Commercial, TMT, refer to procurement of an ‘IT Solution', which could be software, hardware or a combination of the two.

Detail what you want at the outset

This might seem obvious but it is not always easy to identify exactly what type of IT Solution is appropriate.

Failing to set out fully to the supplier what you want to purchase is one of the most frequent root causes of failure in IT contracts. Without a clear set of requirements it will be more difficult to judge whether the supplier has delivered what you requested.

Try to set out your basic requirements in as much detail as possible so there can be no doubt as to what the IT Solution should be able to do. This information should be set out both in your request for proposal and included in your final contract.