KCMC 1855/2017
This case involved a claim for damages but a consumer who had not been provided with the internet speed promised by a supplier.
Background
An expert went to the plaintiff's home and found that the 0.3 mbps internet speed there was not equivalent to the 4G LTE service the plaintiff had been promised by their supplier. The plaintiff requested 3,000 Dinars in damages.
Decision
The Kuwaiti Commercial Magistrates Court awarded a plaintiff 1,000 Dinars because their telecommunications provider had not provided them with an adequate internet service at home.
An expert went to the plaintiff's home and found that the 0.3 mbps internet speed there was not equivalent to the 4G LTE service the plaintiff was promised. In addition, the plaintiff had demanded 3,000 Dinars temporarily in his pleadings, but the Court only awarded him 1,000 Dinars.
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