The Claimant was Matar, a bank providing financial services to customers.

The Defendant was Manisha, an individual customer of the Claimant Bank.

On 15 October 2020, the Claimant filed a Claim with the DIFC Courts' Small Claims Tribunal seeking recovery of sums allegedly owed in relation to a personal loan.

The Claimant sought the total sum of 495,955 AED together with post-judgment interest on the sums due, as well as the recovery of the fee paid to the Court for the filing of this Claim, of 24,797.70 AED.

On 28 July 2016, the parties had entered into a written agreement entitled ‘Matar Personal Loan Small Business Loan Salary Overdraft and Credit Card Application Form' in order to restructure the Defendant's previous loans with the Claimant.