The claimant (Gilmore Associates Limited) and defendant (Giulia Limited) entered into two consultancy agreements for services to be provided by the claimant to the defendant. There was disagreement between the parties as to the payment of invoices, with the claimant contending that some invoices remained unpaid. The claimant demanded payment of the outstanding amounts or else it would temporarily suspend services. The defendant did not pay the outstanding amounts and instead made arrangement for replacement services. The defendant issued a notice of termination letter and did not make any additional payments to the claimant. The claimant filed a case with the DIFC Courts in the Small Claims Tribunal. No settlement was reached by the parties, so they were given additional time to discuss settlement and failed to reach an agreement. Consequently, the case was sent for adjudication.